Lackawaxen Telecommunications Services wants you to know that we are dedicated to being your local telecom provider. We strive to offer our customers the highest level of service, not just as any company serving any community, but as partners, serving neighbors and friends in Wayne and Pike counties. Since we have shared interest in, and commitment to, the same communities, Lackawaxen actively supports local businesses, civic initiatives, and events, which help contribute to the prosperity of our area. Through our continued support, and through the advanced telecom services we offer, we want to play an important role in the economic growth and viability of our community. After all, success is a two-way street — it depends on the success of the people we serve.

Lackawaxen is proud to say we bring our customers services on a par with — if not better than — those available in many heavily populated, urban areas. Likewise, it’s our goal to respond to all your questions and requests with knowledgeable, prompt, and courteous service. As a telecommunications provider, we must continue to provide the reliable and affordable services that shape your day-to-day lives, and that, as a community, enable us to thrive. And, as a partner on the local scene, we want to help you understand how important issues in the telecom industry — such as universal service and legislative policy decisions — will affect Lackawaxen as a company, and you as a subscriber.

At Lackawaxen, we know it’s imperative that we address the needs of our customers. This means actively listening to you and your concerns. We hope that, in an increasingly "automated" society, you’ll take comfort in the fact that you can deal with us right here, "up-close and in-person" — not through a remote service center, an automated answering system, or the U.S. Mail. Not only do we encourage you to you call, but also we remind you that if you’re looking for us, we’re just down the road — not far away and not hard to find.

Lackawaxen plans to continue serving Wayne and Pike counties for years to come. Our history is rich, and we fully intend that our success as a service provider, with information age technologies and the services they make possible, will bring benefits to the lives of those in the community and make the connection between our local and global interests.

Our business office is open Monday through Friday, from 8:30 a.m. to 5:00 p.m., and our door is always open to serve you. Should you have any questions about a service, your bill, how we can better serve you, or if you just want to chat, please stop by and see us — we’re here to serve you. As they say, "Home is where the heart is" — and our heart is here.

back to top