DSL Instructions

Please refer to the information that you were given at the time of setup. This information includes all of the setup instructions, such as your IP Address, DNS numbers and how to install them.

If you are using a router, please make sure that you have checked that as well, since some problems are caused by routers. See the vendor information for your specific router as the office and the helpdesk are unable to assist with router problems

If your service stops working try a few things before calling the help desk:

• Turn off the modem (if it is external) and count to 15 before turning it back on again.

• If the connection is still out, turn off your PC and the modem and count to 15 before trying it again.

• If the "Link" light continues to blink and you have a cordless phone on your system, try unplugging the cordless phone and repeat step 1.

• If the "Link" light continues to blink, there may be other problems that require a technician to fix for you. In this case call the business office at 685-7111. If it is during regular business hours, someone will be right with you. If you need help in the evening or on the weekend, you will need to leave a voice mail message and someone will respond as soon as possible.

• If the problem is not with your connection, but with email, the admintool, personal web pages, or other related items, please call the helpdesk at 685-5554 and someone will assist you.

We are glad that you chose Predator DSL for your Internet connection and we hope you enjoy the service.

For questions about signing up for our service, please contact the business office during regular business hours or send an email to customerservice@ltis.net

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